As the U.S. auto industry braces for the potential fallout from 25% tariffs on imported vehicles and parts due to …
Nancy Dunham
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As dealers’ reliance on parts and service grows, WardsAuto reports that tire sales are rising as an untapped source of …
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Dealers know that requests for repair and service are booming, but a shortage of technicians pushes some customers to independent …
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Consumers are edging toward spending more for new vehicles. Cox Automotive chief economist Jonathan Smoke attributes some renewed consumer confidence …
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Service
Tom’s Truck Center Fuels Technician Training With $300,000 Donation
by Nancy Dunhamby Nancy DunhamTom’s Truck Center, a leader in commercial truck sales and service, is stepping up to address the critical need for …
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Gold Coast Cadillac dealer Bill Camastro has mastered the art of running a successful dealership. With a trophy case brimming …
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Auto NewsService
From Paint to Profits: How XPEL Drives Value for Dealers
by Nancy Dunhamby Nancy DunhamXPEL appears to be hitting its stride. Rivian, Tesla, Kia America and other automakers — along with a growing number …
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Auto News
Customer Satisfaction Up, But Dealers Need to Shore Up Processes
by Nancy Dunhamby Nancy DunhamYes, J.D. Power reports overall customer satisfaction with the vehicle purchase experience is 801 on a 1,000-point scale, up from …
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Auto NewsFixed Operations
Dealers Take a Fresh Look at Cause of Rising Costs, Dipping Profits
by Nancy Dunhamby Nancy DunhamDealers probably don’t need a report to tell them that their costs are up and profits are down, but they …