With a focus on their professional customers and aspirations for only getting better, The St. Catharines branch of Motorcade Industries …
Latest in Best Practices
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Auto NewsBest PracticesTechnology
How the role of service platforms can maximize fixed ops efficiency with Skyler Chadwick
In this edition of FixedOps Power Lunch, we sit down with Skyler Chadwick, Director of Product Consulting at Cox Automotive, …
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Auto NewsBest PracticesEducationFixed OperationsRetention
Cultivating a Vibrant Company Culture to Define Your Dealership and Attract Top Talent
by Peter Martinby Peter MartinIn the competitive landscape of automotive service departments, one often overlooked yet crucial factor for success is the cultivation of …
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Auto NewsBest PracticesFixed OperationsService
Competitive Prices, Comfortable Lounges Win Service Customers
by Alysha Webbby Alysha WebbDealership service departments are gaining ground on independent repair shops as an option customers would recommend to their friends, the …
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This article originally appeared in the November 2024 issue of THE SHOP magazine. By Charles J. Bonfiglio The luxury aftermarket …
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Auto NewsBest PracticesFixed Operations
Tully Williams on Transforming Service Departments with Same-Day Selling
by CBT Newsby CBT NewsIn today’s competitive automotive landscape, dealerships are constantly searching for innovative strategies to boost performance and enhance customer satisfaction. On …
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Best PracticesFixed Operations
COMMENTARY: 9 places where dealers can find cost savings & margin preservation
The last couple of years, automotive dealers were making record profits from car sales. Fast forward and we now find …
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Auto NewsBest PracticesEducationFixed OperationsRetentionServiceTraining
3 Industry Organizations Take Steps Toward Closing The Technician Gap
Demand for qualified automotive technicians is high, in large part because the supply of those techs is low. According to …
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Auto NewsBest PracticesPartsService
The EV Training, Industry Trends You Can Learn at AAPEX
by Adam Malikby Adam MalikThe automotive aftermarket will have access to even more electric vehicle experiences, along with the usual industry trend insights at …
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Best PracticesEducationFixed OperationsTraining
Auto Techs Get Respect. Finally.
by Steve Finlayby Steve FinlayDealership auto technicians are getting the respect they deserve. Finally, say many members of the auto-retailing world who spoke at …