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This week on Fixed Ops Mastermind: Gregory Uland of The Reynolds and Reynolds Company, and Jeremy Stephens of Bozard Ford, joins us to speak about how we can better orient our service drives to meet the customers’ needs, thus further driving success!
This episode is brought to you by:
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Chapters:
00:00 = Intro
01:54 = What do they want?
16:40 = Technology and People
39:20 = The Future
#customerservice #listening #servicedrives #success
