SafePoint Dealer Services has recently introduced several groundbreaking features designed to enhance dealership-customer communication and boost monthly service revenue by 10-15%.
With the integration of advanced GPS tracking and monitoring tools, along with sophisticated connected vehicle technology, SafePoint dealerships can now enjoy a range of benefits:
- Direct Communication Channel: Dealers can now directly communicate with customers via on-board diagnostic and service scheduling alerts, helping to recapture service appointments effectively.
- Comprehensive Lot Inventory Visibility: Dealerships gain 100% visibility over their inventory with low battery and fuel alerts, reducing customer wait times and accelerating sales processes.
- Efficient Service Scheduling: A new three-click service scheduling process significantly reduces the dropout rate of lost service appointments, compared to the industry average of 14-21 clicks.
- Enhanced Inventory Management and Security: The ability to manage inventory across multiple lots and prevent vehicle theft through advanced monitoring, alerts, and tracking.
- Increased Revenue: Potential for an additional $100,000 in gross monthly revenue through the resale of SafePoint’s vehicle safety monitoring, tracking, recovery, and health monitoring devices.
Troy Duhon, owner of Premier Automotive Group, shared his positive experiences with SafePoint’s tools in a recent news release. “Since installing SafePoint to manage and monitor our lot inventory, we’ve generated an additional $80k-$100k per store, per month, in gross profit and have seen a continued increase in booked service appointments,” Duhon stated. “The biggest benefit is the connected car technology and using the diagnostic alerts to recoup our own service customers and bring them back to our bays.”
SafePoint’s new connected car feature pushes diagnostic information directly to drivers, encouraging them to make service appointments. This feature aims to eliminate disruptions to the sales process by addressing issues like low battery, fuel, and theft alerts.
“We created SafePoint to remove as many obstacles as possible that disrupt the road to sale,” said SafePoint founder Dean Powery. “We address lot inventory management issues with low fuel and battery alerts, enhance communication with drivers by pushing diagnostic information to them, and enable them to easily schedule appointments. Our goal is to bring customers back to the dealership’s service department and maintain open communication to increase retention.”
Powery emphasized, “Think of SafePoint as your one-stop shop to monitor, track, communicate, and retain customers across dealerships.”
With these new features, SafePoint Dealer Services continues to innovate and provide valuable tools to improve dealership operations and customer relations.
