best practices

In a world rapidly transitioning towards technology and sustainability, the automotive industry is at a pivotal crossroads. The challenge? Engaging …

In fixed operations, operational efficiency isn’t just a goal; it’s a necessity. Streamlining daily operations is crucial for ensuring customer …

Build Local Connections High school and post-secondary level automotive programs are an excellent place to look for new talent. Try …

Host Dave Foy sits down with Randy Koch, Carol Kitts, & Forrest Olson to Discuss “GM’s That Know Fixed” Guests:

As the Greek Philosopher, Heraclitus famously stated “The only constant in life is change”.  And that could not be more …

Host Dave Foy sits down with Jeremy Stephens & John Schmidt to Discuss Remote Service Guests:

Fostering a culture of continuous learning is key to staying ahead. It’s not just about training staff; it’s about cultivating …

In the dynamic landscape of fixed operations in the automotive industry, the success of any dealership or service center hinges …

Host Dave Foy sits down with Guest 1, Guest 2, and Guest 3 to Discuss “Topic Name” Guests:

The service advisor plays a pivotal role in shaping the customer experience. Balancing dealership policies with exceptional customer service can …