Customer loyalty is the cornerstone of success. It’s a complex tapestry woven from various psychological threads that influence customer behavior …
Latest in best practices
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Best PracticesFixed OperationsTraining
How Effective Leadership Boosts Retention and Profits in Automotive Dealerships
by Adminby AdminThe significance of effective leadership cannot be overstated. It’s a catalyst that not only drives the team towards excellence but …
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Best PracticesEducationFixed OperationsTraining
Efficiency in Communication: Streamlining Internal and External Dialogues
by Adminby AdminEffective communication is the engine that drives success. Streamlining communication not only enhances operational efficiency but also improves customer experiences …
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Best PracticesFixed OperationsLeadershipTraining
The Crucial Role of Leadership in Driving Fixed Operations Success
by Adminby AdminIn the intricate and fast-paced world of automotive fixed operations, the role of leadership is akin to that of a …
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Best PracticesEducationFixed OperationsLeadershipTraining
Empowering Your Team: Leadership Strategies for a Motivated Workforce
by Adminby AdminIn the dynamic world of automotive dealerships, effective leadership is the linchpin of success. It’s about empowering your team, fostering …
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Best PracticesEducationFixed OperationsTraining
Unlocking Productivity: The Power of the Morning Huddle
by Adminby AdminIn the dynamic world of today’s workplaces, the concept of having a team that seamlessly aligns with your goals is …
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Best PracticesBest Practices/InsightsFixed Ops Marketing
Customer Service Isn’t Dead – Your Strategy Is
No matter what kind of business you run, providing an excellent customer experience is essential to success. Customers who are …
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Best PracticesBest Practices/InsightsFixed Ops Marketing
Build a Customer Service Bill of Rights for your Business & Sell More Online
We cannot stress this enough, CUSTOMERS ARE THE LIFEBLOOD OF ANY E-COMMERCE BUSINESS! Without customers, you do not have a …
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In 1972, comedian George Carlin introduced America to the seven words you can’t say on television. While not as profane, …
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Best PracticesFixed Ops Marketing
How to Create & Nurture an Effective Communication Strategy for your B2C.
Effective B2C communication goes deeper than just sending out information. It requires understanding the customer’s needs and wants, creating a …