communication

Dealers probably don’t need a report to tell them that their costs are up and profits are down, but they …

Artificial intelligence is working its way into all aspects of dealership operations, and a new integration provides another example. Impel …

  Halfway through 2024 we are being challenged with another uncommon year in the car business, where inventory levels are …

Imagine you are the captain of a team where everyone is different. Some are like your grandparents, some are like …

In fixed operations, operational efficiency isn’t just a goal; it’s a necessity. Streamlining daily operations is crucial for ensuring customer …

In the fast-paced, exciting world of automotive service, the role of service advisors is crucial! They bridge the gap between …

The service advisor plays a pivotal role in shaping the customer experience. Balancing dealership policies with exceptional customer service can …

Customer loyalty is the cornerstone of success. It’s a complex tapestry woven from various psychological threads that influence customer behavior …

Effective communication is the engine that drives success. Streamlining communication not only enhances operational efficiency but also improves customer experiences …

In the intricate and fast-paced world of automotive fixed operations, the role of leadership is akin to that of a …