CCC Intelligent Solutions released the findings of its “Moments of Truth” study today, which the IP says show customer satisfaction …
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Auto NewsFixed OperationsPartsService
How dealers can maximize net profits amid inventory surpluses and declining sales
by Don Andresby Don AndresHalfway through 2024 we are being challenged with another uncommon year in the car business, where inventory levels are …
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Auto NewsFixed Operations
Consumer Reports Survey Reveals Varied Customer Satisfaction at Dealerships
A recent survey from Consumer Reports highlights significant differences in customer satisfaction with auto repair prices, wait times, and overall …